They are a credit collections agency. They have recently screwed me over. I scheduled to make two payments via electronic check (automatic withdrawal). I called the next day to cancel one of the payments and they said it wasnt a problem. Well, they took the money out of my account anyways and now my account is -$500.00. It is now 2 weeks later and they called today saying they will not be refunding my money because they have no record of me calling to cancel the payment. What should i do about this….They have really messed up my account and have caused checks to be returned and etc. PLEASE HELP!
You should have an attorney write them a letter on your behalf or call them to try to square the situations away for you and it can cost as little as $35. If your interested email me at tiffanylappo@prepaidlegal.com
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#1 by Tiffany on October 27th, 2009
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You should have an attorney write them a letter on your behalf or call them to try to square the situations away for you and it can cost as little as $35. If your interested email me at tiffanylappo@prepaidlegal.com
References :
#2 by stopccdebt on October 27th, 2009
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Unfortunately, you likely have only one recourse. You may contact your bank and request that they cancel the last transaction. They may even credit some of the bounced check fees, but likely not all of them.
I would also report the collector to the FTC.
References :
http://www.managedebttoday.com/handling_collections.htm
http://www.ftc.gov